PAYESH — Hospital Indicators
Real-time monitoring of hospital performance and quality indicators.
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Integrated quality and patient safety management — patient satisfaction surveys, anonymous error reporting, suggestion box, and dynamic questionnaires, all in one platform.
CHFS is a comprehensive hospital feedback system that unifies patient and staff feedback, error reporting, complaint management, and satisfaction surveys into a single integrated platform.
Medical centers need structured, transparent channels for feedback — from patients, their families, and staff. CHFS delivers exactly that, with anonymous submission options, unique tracking codes, and advanced analytics that turn raw feedback into actionable quality and safety insights.
Whether you're measuring patient satisfaction, encouraging error reporting without fear of reprisal, or managing complaints with full traceability, CHFS provides the tools — deployed in under 60 minutes, cloud or on-site.
Four integrated modules covering every aspect of hospital feedback management.
Create dynamic surveys for patient and staff satisfaction. Each questionnaire gets a unique QR code — patients scan and complete it without any login.
A dedicated space for submitting suggestions, constructive criticism, and appreciation for medical staff — strengthening an open, participatory organizational culture.
Anonymous reporting of clinical, administrative, and safety errors based on standard categorization — increasing patient safety without fear of reprisal.
Patients submit complaints without login and receive a unique tracking code. The system automatically handles follow-up and response.
Designed for real-world hospital environments — reliable, fast, and secure.
Works on laptop, mobile, tablet, and PC — OS-independent (Windows, iOS, Android, Linux), no installation required.
Satisfaction analysis by unit, question, age, gender, and admission type. Export charts to Excel and PDF.
A unique QR code is issued for each questionnaire. Patients scan and enter the survey directly.
Complete questionnaires, forms, and complaints without creating a user account — maximizing participation.
Cloud or on-site deployment in under 60 minutes. No complex infrastructure — ready to use immediately.
Expert support team available all hours and holidays. Guaranteed SLA and full protection coverage.
Patient satisfaction by ward, error trend analysis, complaint review by priority, filtering by unit, question, and demographics — everything a hospital manager needs to improve quality.
Satisfaction analysis by ward
Error trend analysis over time
Complaint review by priority
Filter by unit, question, demographics
Export to Excel and PDF
Comparative charts across units
A visual preview of the CHFS platform.
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Learn moreRequest a free demo — our experts will show you how CHFS can transform feedback into quality improvement.
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